Privacy Policy

Last updated: 7th May, 2025

 

Welcome to the official website of Lucy Dreams. We are committed to protecting your privacy and handling your data transparently and securely. This Privacy Policy outlines how we collect, use, store, and protect your personal information.

 

 

1. Who We Are

 

Lucy Dreams is a musical project based in Austria. Our website provides information about our music, shows, merchandise, and allows fans to connect with us through newsletters, contact forms, and social media.

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2. What Data We Collect

 

We may collect and process the following types of personal data:

 

• Contact Information (e.g., name, email address) when you subscribe to our newsletter or contact us.

• Technical Data (e.g., IP address, browser type, operating system) for analytics and site performance.

• Usage Data (e.g., pages visited, time spent on site) to improve user experience.

• Transaction Data (e.g., billing address, purchases) if you buy merchandise or music through our store.

 

We do not knowingly collect personal data from children under 13.

 

 

3. How We Use Your Data

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We use your data to:

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• Send newsletters and updates (only if you subscribe)

• Respond to your inquiries or messages

• Process transactions in our store

• Analyze website traffic and user behavior

• Ensure website security and functionality

• Comply with legal obligations

 

 

4. Legal Basis for Processing

 

Under the General Data Protection Regulation (GDPR), we process your personal data based on:

 

• Your consent (e.g., newsletter subscriptions)

• Contractual necessity (e.g., fulfilling store purchases)

• Our legitimate interest (e.g., improving the website)

• Legal compliance

 

 

5. Sharing Your Data

 

We will never sell your personal data. We may share data with trusted third parties only when necessary, such as:

 

• Email marketing services (e.g., Mailchimp or Brevo)

• E-commerce platforms (e.g., Shopify, Bandcamp)

• Web analytics providers (e.g., Google Analytics)

• Legal or governmental authorities if required by law

 

 

6. Cookies and Tracking

 

Our website uses cookies to enhance your browsing experience and collect analytics. You can manage or disable cookies via your browser settings. See our [Cookie Policy] for more details.

 

 

7. Your Rights

 

You have the right to:

 

• Access the data we hold about you

• Correct or delete your personal information

• Withdraw your consent at any time

• Object to or restrict certain processing

• File a complaint with a data protection authority

 

To exercise these rights, please contact us at: connect@lucydreams.net

 

 

8. Data Security

 

We take appropriate technical and organizational measures to protect your data from unauthorized access, disclosure, or loss.

 

 

9. Data Retention

 

We retain your data only for as long as necessary for the purposes stated in this policy, or as required by law.

 

 

10. Changes to This Policy

 

We may update this policy occasionally. When we do, we’ll post the updated version here and revise the “Last updated” date above.

 

 

11. Contact Us

 

For questions or concerns about this policy or your data, contact:

 

Lucy Dreams

Email: connect@lucydreams.net

Website: www.lucydreams.net